Privacy Policy, Returns and Shipping Info

We do not accept International Web Orders. We will ship to the Continental US only. New customers Billing Address must match the Shipping Address.

All orders are shipped via UPS. Shipping charges are based on the weight of the products being shipped plus a small handling fee. Typical orders will be shipped within 3-5 business days. If you need an order to ship same or next day, CALL US! PCI Race Radios may contact you if there are any problems or concerns with the order such as delays, customization requests, etc.

Our online checkout system allows you to choose what type of shipping class for your order such as UPS Ground, 2nd Day Air, Next Day Air, etc. with their associated prices. All prices are provided by UPS.com. Prices may not be accurate and will not be finally determined until packaged, weighed and put into the correct size box. Additional charges may apply and we will contact you for additional payment information.

PCI Race Radios will never give, sell, or otherwise reveal any information collected on its website about a customer to any third party unless asked by a law enforcement agency (credit fraud investigation, etc.) or to authorize a transaction with a credit card.
Information saved in our records include the customer's name, address, phone number, e-mail address, shipping information and payment tracking id's. No credit card information is ever saved on our servers. Our checkout system is secured by an SSL certificate which makes it safe to enter your payment information over the internet.

"Cookies" are used to track your shopping cart selections.

If you have any questions or concerns about your privacy please e-mail our privacy e-mail address.

If you are not satisfied with your purchase you may return it to us for an exchange within 30 days. Refunds are subject to restocking fees, credit card fees and shipping charges.

Please be aware that we cannot return certain items, including:

Any item returned more than 30 days after delivery.
Any CD, DVD or video that has been opened. (Removed from its plastic wrap.)
Any item that is not in its original, unused condition or is damaged or is missing parts.
* All GPS and satellite phone sales are final. *
Damaged or defective CDs, DVDs or videos may be exchanged for the same item only.

Should you wish to return or exchange for new merchandise please follow the instructions below:

Please use the original packaging or a strong corrugated carton.
To expedite your exchange or return please insert a packing slip or a copy of your receipt.
Pack and tape your package securely.
Affix a return shipping label.
For tracking purposes it is important that you ship you package via UPS or insured Parcel Post. (Sorry, we cannot accept COD's.)
Please send all returns or exchanges to:

PCI Race Radios
2888 Gundry Ave.
Signal Hill, CA. 90755

Please note return or exchange on the outside of the packing box.

Operating some of the radio equipment sold on our site requires an FCC license for the user. Please call us for more information.

Policies | Returns | Shipping |

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