Returns
We will gladly return almost all items within 30 days of purchase. Returns may be subject to restocking fees to cover any credit card fees, shipping and re-packaging.
These items are not returnable of refundable:
- Special Order, Custom or Modified Items.
- Clearance Items.
- All Starlink or Satcomm units and parts.
- Labor, service and activation fees.
- Any item that is not in its original, new, unused condition, missing parts or damaged by anything other than shipping.
- If an item was damaged during shipping, you must retain all packaging, and send a photo to sales@pciraceradios.com for a prompt UPS investigation and refund/reshipment.
Please return items by bringing to our store or shipping to us using the returns portal above. Please do not bring returns to races or events without prior approval. Absolutely no returns or exchanges can be accommodated by support trailers in Baja.
Refunds will be processed within 5 business days after receipt of goods at PCI.
If you would like to ship back using your own insured and traceable method, use the returns portal above for an RA # and don't use the provided shipping label. (We are not charged unless you use the return label)