Exceptional Customer Service & Support — The PCI Race Radios Difference

CYPRESS, Calif. — At PCI Race Radios, service isn’t an afterthought — it’s the foundation. For decades, PCI has built not only communications and navigation equipment for off-road and racing use, but a reputation for standout customer care, hands-on support, and real-world racing involvement.

Real-world feedback

Here are just a few of the customer comments shared on PCI’s website and review platforms:

“The mount was easy to install and has held up great so far. Nice fit and finish.” PCI Race Radios+1
“Simple install..Perfect compliment to the headsets… Super easy and matches perfectly with the car!” PCI Race Radios
“Outstanding customer service is hard to come by. Everyone I spoke with at PCI was kind, professional, and knowledgeable.” Yelp
One user noted:

“Call the pci team. They have a great tech help line” RZR Forums

These voices reinforce what the company stands for: responsiveness, technical competence, and real-people support.

On-site, trackside, and event support

PCI doesn’t just support customers from behind a desk. As outlined in their Help Center, the company is present “trackside at most races for service and sales.” PCI Race Radios+1
That presence includes multiple events each year — races, UTV competitions, off-road gatherings — where PCI teams offer:

• Sales of equipment and accessories on-site;
• Service and support (troubleshooting, wiring help, installations) at select events;
• Direct interaction with engineers/technicians who understand the rigours of racing and off-road use.

This kind of “boots on the ground” approach means when you’re in the pits, on a remote trail, or UTV bash, PCI is built to be there for you.

A legacy of safety: Weatherman Relay

Service is also about safety and reliability. PCI’s legacy is tied to the late Bob Steinberger — known as “The Weatherman” — and his son Scott Steinberger. The company’s About Us page notes:

“Bob passed away in 2017, handing over the torch to his son Scott … providing radio relay to SCORE racers in Baja.” PCI Race Radios

For years, the “Weatherman Relay” service has been provided by PCI and the Steinbergers at events sanctioned by SCORE International, enabling communications and safety-net support for racers and spectators alike. The dedication to this form of onsite safety and communications reliability speaks volumes about PCI’s commitment beyond just selling gear.

“GPS Experts” in navigation support

Beyond radios and intercoms, PCI positions itself as the go-to for GPS and navigation in off-road settings. Their website states:

“Thank you for shopping with PCI – The GPS Experts™. When you buy from us, you’re not just getting a product, but also the support and guidance you need to get the most out of your GPS unit.” PCI Race Radios+1

What that means in practice:

• Instructional videos and classes on how to use GPS units (Garmin, Lowrance) in off-road/race settings. PCI Race Radios
• Model-specific mounting, wiring guidance, and accessory support (antennae, brackets) tailored for UTVs, trucks, and race vehicles. PCI Race Radios+1
• Hands-on expertise derived from decades of racing and navigating remote terrain — embodied in the team’s direct experience. PCI Race Radios

Why this matters

For racers, off-road enthusiasts, UTV teams and chase crews, it’s not just the gear that counts — it’s the backup, the field support, the people you can call, and the knowledge you can tap into when things go sideways. PCI delivers on all those fronts:

• Reviews highlight friendly, professional and knowledgeable service;
• On-site presence ensures that the support extends into the field, not just over the phone;
• The Weatherman legacy underscores a long-term commitment to safe, reliable race communications;
• GPS support differentiates PCI from typical “gear only” providers — they back up purchase with training and expertise.

About PCI Race Radios

Founded in 1972 by Bob Steinberger and now led by his son Scott, PCI Race Radios has positioned itself as the original communications company for racing — from intercoms and radios to GPS navigation and safety systems. PCI Race Radios Headquartered in Cypress, California, the company combines manufacturing, racing-heritage, on-site event support and direct-to-customer service.

For media, dealers or racers — contact:

PCI Race Radios
Phone: 562-427-8177
Email: sales@pciraceradios.com
Website: www.pciraceradios.comPCi